- Home
- SICK Data Privacy Declaration
- Home
- SICK Data Privacy Declaration
SICK is pleased about your visit on our website and your interest in our company, in our products and our services. Protecting your privacy is important to us and we want you to feel secure while visiting our website. To this end, we would like to explain below what information we process during your visit on our website.
-
Visit of our websites
Data controller SICK AG, Erwin-Sick-Straße 1, 79183 Waldkirch, Germany Purpose of processing the data Provision of web page Categories of data - IP address of the user
- Date and time of the request
- Content of the request (specific page)
- Access status/HTTP status code
- Each volume of data transferred
- Website from which the request came
- Operating system of the user
- Language and version of the browser software, if applicable
- Business contact data such as surname, given name, email, phone number
- Contents of the communication
Legal basis Art. 6.1.f – Legitimate company interest Legitimate company interest SICK would like to present the company and its portfolio of products and services on web pages in the Internet. Furthermore, SICK would like to guarantee the stability and security of its website and, in particular, have the ability to detect and understand any unusual activity on its web pages. Consequences of failure to provide data You are not legally or contractually required to disclose your personal data. If you choose not to disclose this data, however, it will not be possible to fulfill the purpose of processing. Storage period 21 days Source of the data We only process data that you provide to us directly. Recipients of the data - Web hosting service
- Continum AG
- Cloud provider
- AWS EMEA SARL
- Video provider (when accessing videos)
- Card provider (when accessing cards)
- Social media provider (after activating the services)
- Operation of the survey platform
- Qualtrics, LLC
- Chat
- Userlike UG (limited liability)
- Search
- Omikron Data Quality GmbH
- Online forms
Transmission to third countries All data transmitted to third countries are anonymized to ensure that we do not transfer any personal data to foreign countries. Logic of automated decision-making We do not perform any automated decision-making. -
Cookies
Cookies
When you visit our website, we store information in the form of a so-called “cookie” on your computer. Cookies allow us, for example, to adapt a website to your preferences or to save the content of your shopping cart and to display it the next time you visit our website. If you do not want us to recognize your computer, please adjust the settings in your browser to delete the cookies from your hard drive, to block all cookies, or to warn you before a cookie is installed. To find out how this works, please refer to the instructions of your browser manufacturer. A change of these settings may result in limited use of the website functions.
We offer you the option to manage the setting of cookies of our websites by using a consent management ("Cookie Banner"). You can change your decision at any time and subsequently grant or revoke your consent. You can open the settings for cookies here.
-
Online forms
Online forms
Responsible SICK Optic Electronic S.A.U., C/Frederic Mompou, 4B, 5ª planta, 08960 Sant Just Desvern, Spain Purpose of processing Contact by user Categories of data - Business contact data
- Inquiry
Legal basis Art. 6 (1) b) GDPR Legitimate interest - Consequences of failure to provide the data The provision of personal data is not prescribed by law. In the event of a failure to provide the data, the fulfilment of the purpose is not possible. Retention time 5 years Data source We only process personal data provided directly by you. Recipients of the data - Web Hoster
- SICK AG
Transmission in third countries We do not transfer personal data to third countries. Logic of the automated decision We do not use automated decisions. -
Online event
Online events
Data controller SICK Optic Electronic S.A.U., C/Frederic Mompou, 4B, 5ª planta, 08960 Sant Just Desvern, Spain Purpose of processing the data Online events Categories of data - Business contact data
Legal basis Art. 6.1.b GDPR – Performance of contract Legitimate company interest - Consequences of failure to provide data You are not legally required to disclose your personal information. If you choose not to disclose this data, however, it will not be possible to fulfill the purpose of processing. Storage period We delete your data soon after conducting the event or at your request. Source of the data We only process data that you provide to us directly. Recipients of the data - Web hosting service
- SICK AG
- Organizer (the organizer is specified on the registration form and is usually a subsidiary of the SICK Group)
Transmission to third countries If the organizer is located in a third country for which the Commission has not made an adequacy decision, the transfer shall be on the basis of Art. 49.1.b and Art. 49.1.c GDPR Logic of automated decision-making We do not perform any automated decision-making. -
Newsletter
Newsletter
Responsible SICK Optic Electronic S.A.U., C/Frederic Mompou, 4B, 5ª planta, 08960 Sant Just Desvern, Spain Purpose of processing Provision of subscribed news for users Categories of data - Business contact data
Legal basis Art. 6 (1) a) GDPR
Art. 21.2 Law 34/2002 of 11 July on Information Society Services and Electronic CommerceLegitimate interest - Consequences of failure to provide the data The provision of personal data is not prescribed by law or contract. In the event of a failure to provide the data, the fulfilment of the purpose is not possible. Retention time We will delete your data immediately after you revoke your consent. You can revoke your consent at any time by contacting info@sick.es Data source We only process personal data provided directly by you. Recipients of the data - Web Hoster
- SICK AG
- E-mail marketing provider
- SICK AG
Transmission in third countries We do not transfer personal data to third countries. Logic of the automated decision We do not use automated decisions. If you do not wish to be contacted for advertising purposes by e-mail, you can deactivate this service at any time by contacting info@sick.es
-
Download of exclusive information
Download of exclusive information
Responsible SICK Optic Electronic S.A.U., C/Frederic Mompou, 4B, 5ª planta, 08960 Sant Just Desvern, Spain Purpose of processing In order to manage your download request and provide you with the free product, as well as to send you information about similar products by any means, including electronically. Categories of data - Business contact data
Legal basis Based on the performance of the contract (Art. 6 (1) b) GDPR), our legitimate interests (Art. 6 (1) f) GDPR) and compliance with our legal obligations Legitimate interest SICK has a legitimate interest in providing its customers with the best possible service and in implementing measures for the preparation and fulfillment of business activities. Consequences of failure to provide the data The provision of personal data is not prescribed by law or contract. In the event of a failure to provide the data, the fulfilment of the purpose is not possible. Retention time We will delete your data immediately after you revoke your consent. You can revoke your consent at any time. Data source We only process personal data provided directly by you. Recipients of the data - Web Hoster
- SICK AG
- E-mail marketing provider
- SICK AG
Transmission in third countries We do not transfer personal data to third countries. Logic of the automated decision We do not use automated decisions. If you do not wish to be contacted for advertising purposes by e-mail, you can deactivate this service at any time by contacting info@sick.es
-
Webshop
Webshop
Responsible SICK Optic Electronic S.A.U., C/Frederic Mompou, 4B, 5ª planta, 08960 Sant Just Desvern, Spain Purpose of processing Processing of customer orders and inquiries. Sending information about our products and services. Categories of data - Business contact data
- Access data
Legal basis Art. 6 (1) b) GDPR
Art. 21.2 Law 34/2002 of 11 July on Information Society Services and Electronic CommerceLegitimate interest - Consequences of failure to provide the data The provision of personal data is not prescribed by law or contract. In the event of a failure to provide the data, the fulfilment of the purpose is not possible. Retention time We will delete your data at your request. Data source We only process personal data provided directly by you. Recipients of the data - Web Hoster
- SICK AG
Transmission in third countries We do not transfer personal data to third countries. Logic of the automated decision We do not use automated decisions. -
SICK ID
SICK ID
Data controller SICK Optic Electronic S.A.U., C/Frederic Mompou, 4B, 5ª planta, 08960 Sant Just Desvern, Spain Purpose of processing the data The SICK ID makes available a central user account through which you can register for various digital services offered by companies of the SICK Group and/or utilize these. Categories of data - Business contact data
- Payment/Invoice information
- Approval of documents
- IP address
- Log files
Legal basis - GDPR Art. 6 (1) b) – Contractual relationship
- GDPR Art. 6 (1) c) – Legal obligations
- GDPR Art. 6 (1) f) – Legitimate company interest
Legitimate company interest SICK has the following legitimate interests:
- Traceability of the respective actions, especially in the event of manipulation or conflict.
Consequences of failure to provide data You are not legally required to disclose your personal information. If you choose not to disclose this information, however, it will not be possible to use our digital services, or only with severe restrictions. Storage period We save your personal information for the duration of our contractual relationship, meaning for the duration of the terms of use of the SICK ID, and ensure that it is either securely deleted or anonymized and saved so that you cannot be identified.
Under certain circumstances, we save your personal information for a longer period of time, for example because we are required to do so based on legal regulations, or if we are justified in believing that a legal dispute concerning our relationship with you is pending.
Source of the data We only process data that you provide to us directly. Recipients of the data Processor:
SICK AG
Erwin-Sick-Straße 1
79183 Waldkirch Germany
Transmission to third countries We do not transmit any personal information to third countries. Logic of automated decision-making We do not perform any automated decision-making. -
Chat
Chat
Responsible party SICK NV / SA, Doornveld 10, 1731 Zellik, Belgium Purpose of processing Contact via chat Categories of data - Official contact details: Name, e-mail address
- Chat log
- URL of the previously visited website at sick.com
- Date and time of the chat call
Legal basis - Art. 6 (1) a) GDPR – Consent
- Art. 6 (1) f) GDPR – Legitimate company interest
Legitimate company interest Identification on your part is absolutely necessary in order to be able to give you optimal advice. As soon as you start a chat, your name and e-mail address will be requested.
Your personal information and the chat history are deleted 3 months after the end of the chat to enable you to resume the chat after an interruption.
Only with explicit consent to save your information will the entire chat history be saved for a longer period of time. This means that if you contact us again, you can refer to the previous chat. The purpose is to save you from having to give extensive explanations of the history.
Consequences of non-provision The provision of personal information is not required by law or contract. If it is not provided, communication via chat is not possible. Storage period We delete your personal information 3 months after the chat ends. We process anonymized chat logs for analysis purposes on the use of the chat function and the need for consultation on our products and services.
If you give us your consent, we store the chat history for up to 5 years in order to provide you with optimal support.
Data source We process data that you provide directly to us. Recipient of data Web host:SICK AGErwin-Sick-Straße 179183 WaldkirchGermanyTransfer to third countries We do not transfer personal information to third countries. Logic of automated decisions We do not make any automated decisions. Chat
Responsible party SICK Optic Electronic S.A.U., C/Frederic Mompou, 4B, 5ª planta, 08960 Sant Just Desvern, Spain Purpose of processing Contact via chat Categories of data - Official contact details: Name, e-mail address
- Chat log
- URL of the previously visited website at sick.com
- Date and time of the chat call
Legal basis - Art. 6 (1) a) GDPR – Consent
- Art. 6 (1) f) GDPR – Legitimate company interest
Legitimate company interest Identification on your part is absolutely necessary in order to be able to give you optimal advice. As soon as you start a chat, your name and e-mail address will be requested.
Your personal information and the chat history are deleted 3 months after the end of the chat to enable you to resume the chat after an interruption.
Only with explicit consent to save your information will the entire chat history be saved for a longer period of time. This means that if you contact us again, you can refer to the previous chat. The purpose is to save you from having to give extensive explanations of the history.
Consequences of non-provision The provision of personal information is not required by law or contract. If it is not provided, communication via chat is not possible. Storage period We delete your personal information 3 months after the chat ends. We process anonymized chat logs for analysis purposes on the use of the chat function and the need for consultation on our products and services.
If you give us your consent, we store the chat history for up to 5 years in order to provide you with optimal support.
Data source We process data that you provide directly to us. Recipient of data Web host:SICK AGErwin-Sick-Straße 179183 WaldkirchGermanyTransfer to third countries We do not transfer personal information to third countries. Logic of automated decisions We do not make any automated decisions. Chat
Responsible party SICK Solução em Sensores LTDA., Av. dos Imarés, 391, Indianópolis, 04085-000 São Paulo, SP, Brazil Purpose of processing Contact via chat Categories of data - Official contact details: Name, e-mail address
- Chat log
- URL of the previously visited website at sick.com
- Date and time of the chat call
Legal basis - Art. 6 (1) a) GDPR – Consent
- Art. 6 (1) f) GDPR – Legitimate company interest
Legitimate company interest Identification on your part is absolutely necessary in order to be able to give you optimal advice. As soon as you start a chat, your name and e-mail address will be requested.
Your personal information and the chat history are deleted 3 months after the end of the chat to enable you to resume the chat after an interruption.
Only with explicit consent to save your information will the entire chat history be saved for a longer period of time. This means that if you contact us again, you can refer to the previous chat. The purpose is to save you from having to give extensive explanations of the history.
Consequences of non-provision The provision of personal information is not required by law or contract. If it is not provided, communication via chat is not possible. Storage period We delete your personal information 3 months after the chat ends. We process anonymized chat logs for analysis purposes on the use of the chat function and the need for consultation on our products and services.
If you give us your consent, we store the chat history for up to 5 years in order to provide you with optimal support.
Data source We process data that you provide directly to us. Recipient of data Web host:SICK AGErwin-Sick-Straße 179183 WaldkirchGermanyTransfer to third countries We do not transfer personal information to third countries. Logic of automated decisions We do not make any automated decisions. -
Function Block Factory
Function Block Factory
Data controller SICK Optic Electronic S.A.U., C/Frederic Mompou, 4B, 5ª planta, 08960 Sant Just Desvern, Spain Purpose of processing Provision of a software-based service for the automated creation of PLC function blocks Categories of data - E-mail address
- Configurations created
- Time of creation
- Libraries created
Legal basis Art. 6 (1) b) GDPR - Contractual relationship Legitimate company interest -
Consequences of non-disclosure You are not legally required to disclose your personal data. If you choose not to disclose this data, it will not be possible to create or provide a function block library. Period of storage We will store your data for as long as you wish or until you delete it yourself.
You can delete the data once the warranty period has expired.
Origin of the data We only process data that you provide to us directly. Recipients of the data SICK AG
Erwin-Sick-Straße 1
79183 Waldkirch, Germany
Transmission to third countries We do not transmit any personal data to third countries. Logic of automated decision-making We do not perform any automated decision-making. -
Security reports and requests
Security reports and requests
Data controller SICK AG, Erwin-Sick-Straße 1, 79183 Waldkirch, Germany Purpose of processing Processing of security reports and requests Categories of data E-mail communication Legal basis Art. 6 (1) f) GDPR Legitimate company interest The transmitted personal data is required to process the reported incident and provide services. Consequences of non-disclosure You are not legally or contractually required to disclose your personal data. However, if it is not provided, it may not be possible to process a request or report under certain circumstances. Period of storage The data is deleted a month after the process is complete. Origin of the data We only process data that you provide to us directly. Recipients of the data Data is not transmitted to third parties. Transmission to third countries We do not transmit any personal data to third countries. Logic of automated decision-making We do not perform any automated decision-making. -
Resetting secure passwords on SICK products
Responsible SICK AG, Erwin-Sick-Straße 1, 79183 Waldkirch, Germany Purpose of processing Resetting secure passwords on SICK products Categories of data - Business contact data
Legal basis - GDPR Art. 6 (1) b) – Contract
- Product Liability Act §13 – Expiry of claims
- HGB §257 – retention of documents
- §197 BGB – 30 year limitation period (safety components)
Legitimate interest - Consequences of failure to provide the data The provision of your personal data is not prescribed by law. In the event of a failure to provide the data, the generation of a reset password is not possible. Retention time We store your personal data for 30 years if it is a safety component. Otherwise we store your data for 10 years. Data source We only process personal data provided directly by you. Recipients of the data Your data is not transmitted to third parties.Transmission to third countries We do not transfer personal data to third countries. Logic of automated decision-making We do not use automated decisions. -
Conducting business activities
Conducting business activities
Data controller
SICK Optic Electronic S.A.U., C/Frederic Mompou, 4B, 5ª planta, 08960 Sant Just Desvern, Spain
Purpose of processing the data
Conducting business activities to initiate pre-contract measures at your request as well as to meet contractual obligations
Categories of data
Business contact data
Legal basis
- Art. 6.1.b GDPR – Performance of contract
Legitimate company interest
-
Consequences of failure to provide data
You are not legally required to disclose your personal information. If you choose not to disclose this data, however, it will not be possible to fulfill the purpose of processing.
Storage period
Due to the long service life of our solutions and services, the date on which the business relationship ends cannot be equated with the delivery of the solution or service. In the course of our project and system business, there may be a significant time period between individual contacts with you due to the complexity and duration of the initiation of the business relationship (due to approval processes), so we have to assume that our active business relationships will typically last for several years.
Your personal data will therefore be retained for up to 5 years after the last contact because this is the expected duration of the business relationship. If we have other statutory obligations to store the data, the period of retention may be longer than this.
Source of the data
We only process data that you have made available to us directly or which we have collected in the course of our business relationship with you.
Recipients of the data
SICK AG, Erwin-Sick-Str. 1, 79183 Waldkirch
Transmission to third countries
We do not transmit any personal data to third countries
Logic of automated decision-making
We do not perform any automated decision-making
-
Customer relationship management
Customer relationship management
Data controller
SICK Optic Electronic S.A.U., C/Frederic Mompou, 4B, 5ª planta, 08960 Sant Just Desvern, Spain
Purpose of processing the data
Conducting customer relationship management measures
Categories of data
Business contact details, contact activities, and time of contact
Legal basis
- Art. 6.1.f – Legitimate company interest
Legitimate company interest
‘SICK has a legitimate interest in supporting its customers as best as possible and to undertake measures to initiate and fulfill a business relationship. SICK requires for this purpose information on prospects and the requirements of its customers, on the customer history, on the existing business relationship in general, on the attendance of the customer at events such as webinars, trade fairs, as well as all contact activities.
Consequences of failure to provide data
You are not legally required to disclose your personal information. If you choose not to disclose this data, however, it will not be possible to fulfill the purpose of processing.
Storage period
Due to the long service life of our solutions and services, the date on which the business relationship ends cannot be equated with the delivery of the solution or service. In the course of our project and system business, there may be a significant time period between individual contacts with you due to the complexity and duration of the initiation of the business relationship (due to approval processes), so we have to assume that our active business relationships will typically last for several years.
Your personal data will therefore be retained for up to 5 years after the last contact because this is the expected duration of the business relationship. If we have other statutory obligations to store the data, the period of retention may be longer than this.
Source of the data
We only process data that you have made available to us directly or which we have collected in the course of our business relationship with you.
Recipients of the data
SICK AG, Erwin-Sick-Str. 1, 79183 Waldkirch
Transmission to third countries
We do not transmit any personal data to third countries
Logic of automated decision-making
We do not perform any automated decision-making
Your rights
You have the right to
- information about personal data relating to you;
- correct personal data concerning you;
- delete or block personal data concerning you;
- object to the processing of personal data concerning you;
- the portability of personal data concerning you;
- revoke your consent with effect for the future, provided that a processing of personal data concerning you is based on your consent, and
- lodge a complaint with a data protection supervisory authority, if you believe that the processing of personal data relating to you infringes privacy laws
If you would like to exercise any of your rights under this Privacy Policy or at law or have any other questions about privacy-related issues, you should contact our Data Protection Officer at the email address below. We will provide an appropriate response to all requests.
SICK Optic Electronic S.A.U.
Responsable de Seguridad (Protección de Datos)
C/Frederic Mompou, 4B, 5ª planta
08960 Sant Just Desvern
E-mail: info@sick.es
Amendments of the privacy policy
We reserve the right to amend this Privacy Policy at any time to take into account new laws, changes to our operations and practices or changes in the business environment and technology. All modifications will be effective immediately upon our posting of the modification on our website. Please check back from time to time to review our Privacy Policy.